SiteKnock
Legal

Terms of Service

The rules, license terms, payment expectations, acceptable use restrictions, and liability boundaries that apply when using SiteKnock.
Effective date: March 21, 2026
These Terms of Service (the "Terms") are an agreement between you and Coversine LLC ("Coversine," "we," "us," or "our"), the company that operates SiteKnock. They govern your access to and use of SiteKnock, including the website at https://siteknock.com, related applications, hosted environments, APIs, documentation, starter templates, CMS features, support channels, and any associated services we make available (collectively, the "Services"). By accessing or using the Services, you agree to these Terms on behalf of yourself or the entity you represent.
If you are using the Services for an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree to these Terms, do not access or use the Services.

1. Eligibility and Accounts

  • You must be legally capable of entering into a binding agreement and must comply with applicable laws when using the Services.
  • You are responsible for maintaining accurate account information and safeguarding your credentials, access tokens, API keys, and authentication devices.
  • You are responsible for all activities that occur under your account or organization, whether performed by employees, contractors, administrators, or invited collaborators.
  • You must promptly notify us at support@siteknock.com if you believe your account or credentials have been compromised.

2. License and Permitted Use

Subject to these Terms and your plan, SiteKnock grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Services to build, deploy, and operate applications for yourself or, where your plan permits, for your clients. Application code generated into your projects — pages, routes, components, database schema, and configuration — belongs to you and may be modified freely. The SiteKnock engine packages (@siteknock/*) are licensed libraries delivered in deployable form: they are licensed, not sold, and their internal source code is not transferred to you. You may not redistribute, resell, republish, repackage, or sublicense the Services, the engine packages, or generated starter material — in whole or in part — as a competing product, template, boilerplate, or public repository. Your license is perpetual for the versions you have, subject to these Terms; plan seats and the update window are governed by your order, and when the update window ends you keep using your versions but stop receiving new releases until you renew.

3. Subscription, Orders, and Billing

  • Some features require a paid subscription, seat-based entitlement, or one-time license purchase.
  • You agree to pay all fees, taxes, and charges associated with your selected plan or order in accordance with the pricing and payment terms presented at checkout or in an order form. License and renewal fees are subject to the refund terms described in these Terms.
  • Subscriptions may renew automatically unless canceled before the applicable renewal date.
  • Trials, promotional credits, beta access, or discounted pricing may be limited, modified, or discontinued at our discretion unless otherwise stated in writing.
  • Late, declined, or disputed payments may result in downgraded access, suspension, cancellation, collections activity, or additional charges permitted by law.

4. Refunds and License Activation

License purchases include a 14-day refund window that ends the moment your license is activated or any licensed package is downloaded, installed, or fetched from the package registry — whichever happens first — because delivery of a digital license is complete at that point. If you request a refund before either event, we will refund the license fee in full. Seat renewals can be cancelled at any time and stop at the next renewal date. Except where required by applicable law, no refunds are available after activation or first download.
If you are a consumer in the EU, EEA, or UK, you have a statutory right to withdraw within 14 days. By activating your license or downloading licensed packages, you expressly request immediate delivery of the digital content and acknowledge that you lose the right of withdrawal once delivery begins. To request a refund, contact us at support@siteknock.com within the applicable window.

5. Acceptable Use

You may not, and may not permit others to, use the Services to:
  • Violate any law, regulation, sanctions program, export control law, court order, or third-party right.
  • Interfere with or disrupt the Services, networks, accounts, security controls, or usage of other customers.
  • Probe, scan, reverse engineer, decompile, bypass, disable, or circumvent any security, rate limit, usage control, or technical restriction except as expressly permitted by law and only after giving us prior written notice where required.
  • Upload, transmit, or distribute malware, ransomware, spyware, destructive code, unsolicited messages, deceptive content, or harmful payloads.
  • Use the Services for unauthorized scraping, credential attacks, spam operations, unlawful surveillance, infringing content distribution, or high-risk uses where failure could lead to death, personal injury, or severe environmental or property damage.
  • Use shared starter templates, components, or platform features in a way that infringes intellectual property rights, violates privacy laws, or breaches duties owed to your own users or clients.

6. Customer Data and Your Responsibilities

You retain responsibility for the content, code, assets, data, prompts, configuration, and end-user information you submit to the Services (collectively, "Customer Data"). You represent and warrant that you have all rights and permissions needed to use Customer Data with the Services and that your use of the Services and Customer Data will not violate law or third-party rights.
You are responsible for:
  • Configuring roles, permissions, and publication settings appropriately.
  • Maintaining your own notices, policies, and agreements for the websites, apps, or client projects you build or operate using the Services.
  • Reviewing generated output, deployments, templates, and automation workflows before using them in production.
  • Maintaining any backups or export routines you consider necessary for your business continuity needs.

7. Third-Party Services

The Services may interoperate with third-party products or services such as identity providers, hosting vendors, analytics tools, payment processors, storage providers, registries, and source-control platforms. Your use of third-party services is governed by the terms and privacy policies of those providers. We are not responsible for third-party services, including their availability, security, or handling of your data.

8. Intellectual Property

The Services, including all software, interfaces, designs, visual elements, documentation, trademarks, logos, know-how, and underlying technology, are owned by SiteKnock or its licensors and are protected by intellectual property and other laws. Except for Customer Data and rights expressly granted in these Terms, no right, title, or interest in or to the Services is transferred to you.
If the Services include downloadable templates, boilerplates, components, or generated output, your permitted use of those materials remains subject to the plan, license scope, repository terms, and any third-party open-source obligations that apply to the specific asset.

9. Feedback

If you provide suggestions, ideas, enhancement requests, bug reports, or other feedback, you grant us a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use and exploit that feedback for any lawful purpose without obligation to you.

10. Beta Features and Service Changes

We may offer preview, beta, experimental, or early-access features. Those features may be incomplete, subject to additional limits, changed at any time, or removed without notice. We may also modify, improve, discontinue, or replace any aspect of the Services as part of normal product development.

11. Suspension and Termination

We may suspend or terminate access to all or part of the Services immediately if we reasonably believe that you or your users have violated these Terms, created security or legal risk, failed to pay fees when due, or used the Services in a way that could harm us, other customers, or third parties. You may stop using the Services at any time, and you may cancel subscriptions in accordance with your plan terms.
Upon termination, rights granted to you under these Terms will end, but provisions that by their nature should survive will continue, including provisions regarding fees owed, ownership, disclaimers, limitations of liability, indemnity, dispute resolution, and survival.

12. Confidentiality

Each party may receive confidential information from the other in connection with the Services. The receiving party will use the same degree of care it uses to protect its own similar information, and at least reasonable care, to protect the disclosing party's confidential information from unauthorized use or disclosure, except where disclosure is permitted by law or the information is independently developed, publicly available without breach, or rightfully received from another source.

13. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITEKNOCK AND ITS LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
We do not warrant that the Services will be uninterrupted, error-free, fully secure, or suitable for every workflow, compliance framework, or production environment. You are responsible for validating that the Services meet your technical, security, legal, and operational requirements before relying on them.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITEKNOCK, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF SITEKNOCK FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

15. Indemnification

You will defend, indemnify, and hold harmless SiteKnock and its affiliates, officers, directors, employees, contractors, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your Customer Data, your use of the Services, your products or client implementations built with the Services, or your violation of these Terms or applicable law.

16. Governing Law and Disputes

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. The arbitration, small-claims, and court-venue rules in the Dispute Resolution section apply to all claims.

17. Dispute Resolution and Arbitration

Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration conducted in English under the Arbitration and Conciliation Act, 1996 (India), before a sole arbitrator appointed in accordance with that Act. The seat of arbitration will be a location in India selected by Coversine LLC, and hearings may be held remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction, including under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards.
Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in any court of competent jurisdiction for actual or alleged infringement or misappropriation of intellectual property rights. You and Coversine LLC agree that disputes will be resolved only on an individual basis and not as a class, consolidated, or representative action, and each waives the right to a jury trial to the extent permitted by law. If you are a consumer and mandatory law in your country of residence — including the laws of EU/EEA member states or the UK — does not permit this clause, your mandatory rights remain unaffected and this section applies only to the extent permitted by that law.

18. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we may update the effective date, post the revised Terms through the Services, or provide additional notice where appropriate. By continuing to use the Services after updated Terms become effective, you agree to the revised Terms.

19. Miscellaneous

These Terms, together with any order form and the policies referenced in them, are the entire agreement between you and Coversine LLC regarding the Services and supersede prior agreements on the same subject. If a provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices may be sent to the email address on your account.

20. Contact

If you have questions about these Terms, contact Coversine LLC at support@siteknock.com or through the support and contact channels listed on https://siteknock.com.